Returns & Exchanges
At Digifeel, we want you to be completely satisfied with your electronic purchases. If your device isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Digifeel account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Device
Ensure the product is in its original packaging with all included accessories, manuals, and cables, and perform a factory reset to remove any personal data.
- 3.Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.
- 4.Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5 to 7 business days.